BRITWISE
LONDON
🚀 Try free
FREQUENTLY ASKED
You ask. I answer.
Ten of the most common questions, with the straightforward answers we wish more apps gave us.
Is Britwise really free?
Three speaking sessions a day, every day, forever. Always. No card needed to start. We make money on Pro/Family upgrades, not on locking up daily practice.
Why British English, specifically?
Because IELTS is graded out of Cambridge. RP, Estuary, Northern, Welsh — they're all welcome. Angie's training data is weighted toward British English broadcast speech (BBC + IELTS practice corpora).
How does the AI grading compare to a human examiner?
Within ±0.25 of the human band 93% of the time, audited weekly by Cambridge ESOL-trained linguists. We publish the audit on /efficacy quarterly.
What if I use a different accent (Indian, Filipino, etc.)?
You'll get exactly the same band you'd get from a fair examiner. We score intelligibility, not 'Britishness'. If your accent is clear, you score well — full stop.
Can I cancel after the 7-day trial?
Yes. One tap. No retention call. We don't even ask why.
How does the +0.5 band guarantee work?
Practise 25+ days in your first 30 (at least 25 minutes a day) on any paid plan. If your measured Speaking band hasn't risen by at least +0.5, email support@britwise.school within 35 days of subscribing and we refund 100% of what you paid. No forms, no arguing.
How do refunds work?
Two routes: the 7-day free trial (cancel before it ends and your card is never charged) and the 30-day +0.5 band guarantee on paid plans. Refunds go back to your original payment method within 5–10 working days.
What do the Family plans include?
Family (£29.99/mo) gives 4 Pro seats; Family Premium (£35.99/mo) gives 4 Platinum seats. Each member gets their own account, streaks and study plan — and parents can follow progress from the Parents dashboard.
Does this work for IELTS Academic AND General Training?
Yes. The Speaking rubric is identical across both. Writing prompts adapt to your chosen track.
Will my audio be used to train AI?
Never. Transcripts are kept for your own progress reports; audio is deleted within minutes of grading. GDPR-compliant by default.
Can my school or company buy seats in bulk?
Yes — see /corporate or /schools for the seat-based plans. £9 per seat per month for corporates, free for K-12 schools with 30+ students.
What devices does it work on?
Anywhere with a microphone: iPhone, Android, Mac, PC, iPad. Native apps in beta on iOS + Android; the web app is the canonical experience.
What if I get stuck and need a human?
Email support@britwise.school — we reply within one UK working day. For Pro/Family customers, average reply is <3 hours.
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Britwise School LTD
Company No. 17253094 · ICO ZC174279 · Registered in England & Wales 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
© 2026 Britwise School LTD · Building since 2022 · British English speaking coach · Cambridge YLE/KET/PET/FCE/IELTS aligned · Worldwide
🇬🇧 British English · Cambridge-grade scoring · GDPR compliant